1. Who we are
Altaris is operated from Australia. References to "Altaris", "we", "us", or "our" in this policy refer to the Altaris platform and its operators. Our contact address for privacy matters is hello@altarishq.com.
2. Information we collect
Information you provide
- Account registration data: name, email address, password, country.
- Deal data you enter: business names, financial figures, notes, documents you upload.
- Buyer profile information: acquisition budget, target sectors, financial background.
- Communications: emails or messages you send to us.
Information collected automatically
- Usage data: pages visited, features used, time spent, actions taken in the platform.
- Device data: browser type, operating system, IP address, and device identifiers.
- Cookies and local storage: see our Cookie Policy for details.
3. How we use your information
- To provide and improve the Altaris platform and its features.
- To process and respond to your support requests.
- To send transactional emails (account confirmation, trial expiry, billing receipts).
- To send product updates and feature announcements (you can unsubscribe at any time).
- To analyse usage patterns and improve our product.
- To detect and prevent fraud or abuse of the platform.
We do not use your deal documents, financial data, or business information to train machine learning models or to build products for third parties.
4. AI processing
When you use the AI Analysis feature, documents and financial data you submit are sent to the Anthropic API for processing. Anthropic's data handling is governed by their privacy policy. Altaris passes only the data necessary to generate your analysis and does not retain AI prompts or responses beyond what is needed to display them to you.
You are responsible for ensuring you have the right to share any documents you upload for AI analysis.
5. Data sharing
We do not sell your personal information. We may share information with:
- Service providers who help us operate the platform (hosting, payments, analytics) under data processing agreements.
- Payment processors (Stripe) when you make a purchase. We do not store full payment card details.
- Law enforcement or regulators if required by applicable law.
6. Data retention
We retain your account and deal data for as long as your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required by law.
7. Your rights
You have the right to access, correct, export, or delete your personal information. To exercise these rights, email hello@altarishq.com. We will respond within 30 days.
8. Security
We use industry-standard security measures including HTTPS encryption, secure credential storage, and access controls. No system is completely secure — if you believe your account has been compromised, contact us immediately.
9. Changes to this policy
We may update this policy from time to time. We will notify you of material changes by email or via the platform. The date at the top of this page reflects the most recent update.
10. Contact
Privacy questions: hello@altarishq.com